Austin C.

Ordered a t- shirt and a jacket from mlb shop and order made it from Las Vegas to Jacksonville where I live, on the way to Jacksonville someone from mlb shop requested for item to be returned to sender... called ups and mlb shop. Both parties denied any wrong doing, upon further research I found out that ups had proof that mlb shop had requested my already purchased items be returned to mlb shop... but no one at mlb wants to be truthful... by far the worst customer service and retail I've ever experienced in my life... still havnt recieved refund either... this was the most unprofessional thing I have ever witnessed in retail... do yourself a favor and shop for your mlb apparel somewhere else other than mlb shop... they do not care about you or your order...