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They pay for fake reviews on TrustPilot (a company known to have fake reviews on its site from other companies). Total scam. Flighthub sucks!
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Hi Worth,
As you may not be aware, a person is much more likely to leave a negative review than a positive review of a service. We do have a monthly contest on TrustPilot where we pull a winner out of all those who have left a review (whether it is negative or positive does not matter). HOWEVER all it does is prompts customers to leave a review who otherwise would not have shared their positive experience.
These reviews are indeed NOT fake (we do not write these ourselves, we do not tell our customers what to write) - in fact the email makes sure to state that the review is published no matter what your opinion of FlightHub is (as is clearly demonstrated with your review and many others).
We appreciate that this new system brings out more negative reviews as well so that we can directly reach out to customers in order to give them a better resolution.
We would appreciate it if you could please revisit your review in order to make it A) truthful to the actual experience and B) reflect the issues you've faced with FlightHub's services. We would like to find a resolution.
Kind wishes,
FlightHub Team