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These people do not empower their workers to do well for the customer so they don't.
Asked three times to have my order shipped right away as I was going on extended vacation. Each time I was told my request would be forwarded to supervisor but the shipment arrived two weeks afterwards.
No excuse! Called in to complain, was told to leave call back number, missed the calls when agent called me, agent left callback number that went directly to voicemail. BASICALLY LEAVE A CALL BACK NUMBER YOU HAVE NO INTENTION OF ANSWERING!
This order was late and had missing item.
THEY COULD CARE LESS.
Only two things for these folks to do:
1 ship product to arrive on time
2 collect money
Fails miserably on first item!
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