Xiaoxi H.

When I first joined Mturk, it seems like a good way to earn extra tinny money. I did not suspect it to have so much problem since it is a big company.

HOWEVER! You only realize it is a scam because it WON"T pay you! Not to say all the tasks are paying out very low rate considering the time you put there.

First, You cannot get your payment from Mturk like transfer to paypal or bank account directly, instead, you have to use their AMAZON PAYMENT to receive your payment as one and only way they give you. For signning up, you have to provide you SSN and Driver license, all those sensitive information. I have never use any product so far that require you that.

Second, after you get your earning from Mturk finally to be transferable to the AMAZON PAYMENT account, which is after 10 days of your first Mturk hit(which I think more that it is truly a scam, because during this period, you will do more hits and won't get paid instead of just doing one hit and find out it WON"T pay you), you have them ask for your bank account and need you either log in( type your account and password) to be able to verify, which I feel very uncomfortable with. Or upload your bank statement.?
Who the hell do you think you are? Federal government? You don't have the right to do that, prob into people's privacy and their sensitive information!

Third, how much money I am trying to withdraw? Only $13, yes, that is all I earned from 2 weeks of endless survey, less than $1 a day. And yet you require for a transferring-one- million-dollars type of verification process?

Forth, the customer service is irritating and useless. They just don't provide any way for you to directly call them, when you call, the person will tell you, he can't handle it, but someone from the "correct" department will email you back!

Fifth, when you finally get the reply, it is so official, they don't even look into your individual case but give you a general reply. Which tell me to do the things I already did and the second email they ask me to upload bank statement? WHY? I already verified my bank account by logging in and answer the security question! What do you want from me? This makes me feel very uncomfortable that the company is trying to dig into my personal information so much.

And now, they still don't pay me anything and it is 5 days after I called them reported this issue. So I think they are scam for sure at this point. If you have similar experience, comment below. We can file a CLASS ACTION together and sue the company to death!