Xoan-Car L.

Smart Buy Glasses? More like Dumb Buy Glasses! Their lenses come from China and are ordered from Italy so take about a month. I placed two orders from this site and my second order never turned up. I returned a form to confirm that I hadn't received them and even though I'd paid for my order they inexplicably sent me a PayPal money request asking me for an additional £68! They then told me to ignore this and said that my replacement order was being processed only to send me another email a couple of hours later asking me to pay $30 for my order (yes, dollars even though I live in the UK!). I naturally cancelled my order but their service is so appalling and unintelligible that I'm probably going to have to go down the PayPal/Credit Card claim route. Absolute muppets!