Yaamindra S.

Kia is worthless! Their thieves and i can't wait to start the process in sueing them! The people who works there is absolute $#*!s! Our telluride was righted off in our driveway at 3am in the morning when we were sleeping. We call kia to use the gap insurance and they denied it, said we have to use our car insurance. We werent sure how gap works so we went ahead with our car insurance. They gave my car insurance progressive the value for the suv and they paid them, 1 year later their contacting us for more money. 2 sets, $1800 and change was the first amount and couple months after they changed it to $6800 and change, saying there's an insurance deficiency. We told them to contact my insurance but they keep on saying that we have to pay it. For 8 months these nut jobs keep calling us every weekday. They treating us to charge off our accounts. The date of charge off was January 11 2022 if i remember right but finally my insurance decided to call them and pay off the $6800 and change but guess want? They raise the fee to $7400 and change, where did that extra $500 came from? They made over $50,000 for lowest model telluride and left us in a ton of dept. Gap insurance would have made things so much simpler. Now i want to sue for all the distress they put us through for 8 months. They could have call my insurance and get paid since then or even better gave us the opportunity to use our vehicle's gap insurance. Don't buy car from this company, kia is a rip off.