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Yash P.

UAE

Contributor Level

Total Points
81

1 Review by Yash

  • ALDO

8/8/23
Verified purchase

Aldo's service falls short of expectations, displaying significant issues in order coordination. They even notify customers of product unavailability or damage after payment, leading to frustration. It's almost as if their inventory is stored in a zoo, considering the extent of damage reported. Their lack of awareness regarding stock availability adds to the vexing experience. This has occurred twice, underscoring deficiencies in both customer service and product quality. The omission of product unavailability notifications appears intentional, as they seem to prioritize processing orders based on demand. If a product garners sufficient orders, it's fulfilled; otherwise, they resort to explanations such as "out of stock" or "product damaged." I have attached a screenshot where the wallet I ordered is still shown as available, but in my purchase list, its shown "not in good condition". Aldo's approach should mature to address these shortcomings.

Tip for consumers:
Nothing much… just Aldo sucks big time!

Products used:
Nothing.. because nothing was received!

Service
Value
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Quality

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