Micro C.

Really great connections and speeds. However after you start with the Introductory Price expect a 5 dollar increase every few months until maxed out on their plan. If you have one of their routers, after they max you out with their service plan, you will get a gradual increase for the router service as well. They will argue that you have the lowest service offered when you try to negotiate a lower plan in slwhich they have to refer you to service agent to see if you qualify for service lowered for Section 8 or Disabled people. Then offer to cut off your service when expressing you discern for the rate increases without notice. You will be so bombarded with Spam Ads to add extra services or plans, that if they are mailing updates you don't know since it's always an Advertisement that you receive in the mail. It doesn't show in their App that there are going to be rate increases, it just appears on the bill. They also don't Volunteer Information and leave their customers in the dark cause we aren't asking. Some very poor customer services in most cases and half the time you do talk to someone that understands. Even if you get your own WiFi Box they make it difficult to even cancel the service plan for their WiFi Router even to keep charging customers after they turned in the Equipment. Their place is Price Gouging Customers and don't think that the customers communicate about the way this company gains it's extra money against customer knowledge and consent, or even consulting with their customers.

They allowed for pre-orders and kept the half the money for undelivered work that they were sold out or not available months after pre-order. Told them I would cause issue if they gave me a voucher or gift card. I paid with cash, not a gift card or voucher. Now I cause an issue over a partial refund. There was no "deposit" made for items understood to be paid in full. That was hidden in Terms of Service.

Went to get my eyes checked and glasses updated. They were unwilling to make a deal with me to get what I needed. Didn't seem happy that I had my own glasses and raised the price up on what was needed. Paperwork was manipulated to make everything look good on Managers End. Manager got sparky and rude, as well it got returned. Denied what his employee stated to me and didn't want to help make the situation right. Manager told me to go somewhere else from now on. Go to an Optometrist that was all in one while they are 2 separate businesses. Worst place I have ever tried to make a deal to get what I needed without an upcharge for having my own items. Gave me a refund instead of offering to help me. They are about dollars and not client help. Very untrustworthy place.

Placed an order with Entertainment Earth and got an email saying everything was on backorder including the pre-orders. Also a Email stating that payment wasn't taken until items were sent and being these are pre-orders it was going to be up in the air when sent and payment taken at whatever day to their choosing for shipment. Canceled the order and asked for notifications when in stock and wouldn't you know upon cancelation everything was in stock all of a sudden according to emais. Unless you are well established and willing to guess at your shipping and pay dates. Being this company is well established as shown it needs to update some business practices. 100% I do not trust this company for further buisness.