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I received a pair of Dior Sunglasses (listed price US$400) from a law firm as a Xmas present in 2021. The sunglasses fell apart 6 months later. I asked a Dior shop to repair it. I was told that they couldn't do it because they don't have the spare parts. The response from the customer support was extremely slow even with constant follow up. It has been over 1 month and my case with Dior is still outstanding!
I'm extremely disappointed with the Dior quality, and even more disappointed that Dior doesn't make the customer whole ASAP.
Products used:
Sunglasses
Yg G.'s review of Dior earned a Very Helpful vote
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