I placed an order for holiday gift. The order went through successfully. But 2 weeks later we never received the order. Logged back in, the order was there, saying expected shipment more than a week ago. Called customer service, it wasn't helpful. And no email what so ever on the confirmation of the order, or on my complaint. Later I logged on again, the order was canceled! Without even sending me an email about it! THE WORSE! THIS WEBSITE SHOULD NOT BE LIVE! The site is completely deceiving!