Their so called award winning customer service is major BS and going downhill fast. Ive had them for 2 years now- the lady who built my site liked them. Recently I needed help with website billing and Domains because I am moving and changed my primary URL, wanting to cancel the other and all I could get was people emailing me links from India or some other country- who cares where they were. Point is they are NOT HELPFUL! You have to do it all yourself and there is NO HELP>