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Yoo S.

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1 Review by Yoo

Simply Eyeglasses

  • Simply Eyeglasses

“Unprofessional”
7/8/15

No confirmation email. I emailed them after 2 weeks to find out what was happening. No courtesy email to check my script - made the lenses with virtually no prescription - like looking through plain glass! $250 glasses I cannot use.
What about customer service & business ethics, Linda & Cindy?
I hope you sleep well at night rolling around in your cash...

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  • 17.0K Views
Helpful  (5)
Thank you
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CHRIS P. – Simply Eyeglasses Rep

Hello,
We are very concerned you are unhappy with your prescription. Please, contact our office. We stand behind our prescriptions. I do not have enough information to look up your order. Our prescription orders do take at up to 7-10 business day to complete and you have to add time for shipping. Every order receives at least 3 confirmation during the manufacturing process. Again. PLEASE, contact our office, we will remake or issue a refund.
Thank you,
Cindy
1-866-665-6393

Yoo Has Earned 5 Votes

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