I placed my order on 5. 14. 20 and yet have not received a shipping confirmation (today is 5. 27. 20). I have tried to contact their customer service and there's no answer. I have tried to Chat and I've waited for an hour and finally got through someone who has now not answer my question but put me on hold for another 20 minutes. Their customer service is extremely unhelpful and rude. With the amount of money they're making they should train their employees a lot better.