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DO NOT BUY FROM THEM. That's all.
Farfetch didn't send customs-required info along with my product. Customs reached out to them for over a week but Farfetch didn't reply so Customs denied clearance. So, FedEx prepared return packaging. I had to call FedEx to get the return packaging shipping info for Farfetch. Even that, Farfetch has still delayed my product. They are completely useless.
Products used:
Boxers, not eyewear
Nordstrom Rack Rocks! There is nothing more satisfying than a customer service problem solved. After complaining about the hopper boot stockout issue, Nordstrom Rack restocked at a higher price, but they gave it to me at the original discount. Boot arrived and I'm really enjoying it.
Nordstrom Rack sucks! Bought Hopper boot (Lucky Brand) online and was really looking forward to receiving it. Aftet a whole week, Nordstrom Rack emailed me that they would never ship my boot because they didn't have it in stock. And that's it. Worst customer service ever.
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Empty.
Absolutely disappointing experience with Farfetch. After placing an order, they canceled it...
