Yusuf T.

I was looking for tickets for besiktas - tottenham match and contacted this company via their live chat. Their prices are about 150 pounds, after little search i found the same tickets on the tottenham website for 25 pounds, asked the company person why their prices are so expensive and if i am missing something and their response was arrogant instead just explaining the difference. This is the chat script, decide for your self;

Me: why your ticket prices are expensive
On tottenham website the ticket price is 25 pounds
On your website it is 150 pounds
What is the difference
22:00

kixfootballtickets.com: the best is never cheap!
Try and buy there
22:01
Me: what do you mean
Is on the football
Team website
22:01
kixfootballtickets.com: good luck finding tickets there!
22:02
Me: can you please explain?
What do you mean good luck? Is there something i should be carefull with them?
22:03
Me: no tickets for sale
22:04
Ok very good customer service
I will share it on facebook so every body can see your great customer service
22:04
kixfootballtickets.com: closed the chat
kixfootballtickets.com: closed the chat

I connected again and ask why did you close the chat and the chat was closed again..