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My card expired a few days ago with a large balance on it, I reached out to the team to see if there was anything that could be done and they refused to do anything. Based on the other reviews, it looks like there is no incentive to help as they basically want the expiration date to run out so they can keep the money. Filed a complaint with www.consumerfinance.gov/Complaint.
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This is a terrible company. I got a card, tried to use it several times, it never worked! I wrote...
Cards expire after a ludicrously short time and they will not do anything to honor them. Somehow...
