After several pressurised phone calls I agreed to switching my service I then had a letter from my what I thought was my old provider stating they were going to charge me just under £35 for my internet to continue. I rang T T. They said I was also having the internet with them at no time did they mention on the telephone that they were not giving me the complete change over I assumed they were, I was told several times that they were going to save me money( not happened.) Also I was not told anything about the term of the contract until a letter arrived, I have requested them to listen to my phone calls all I get is we are looking into it, My husband has Cancer I am very worried about this if it is not resolved soon I will cancel my D. Debit and lket them take me to court if this is the only way to let people know about them. If in the mead time they come up trumps I will post on this review site again.