I purchased three ski packages from them (two kid's packages and one women's package) and am pleased with the service and the ski packages themselves. Prior to purchasing the skis I wrote a message asking for advice on one of which package to get for one of my kids, and I was given a quick and helpful reply. The ski packages arrived quickly and were ex-rental equipment from a large ski resort in California. Everything was well worn but functionally totally fine and not very old (the bindings are still indemnified), and were what I expected for the price. The only thing I wish was that it was easier to exchange boots or that there were a way for people who are local to Galactic Sports to try to them on before purchasing - my wife is thinking that she should have gotten a larger size (she has wide feed) but the shipping and restocking fees are prohibitive.