I had purchased a shirt that I'm in love with as I just got a new tattoo that is based on the same movie. The first shirt came in great but after a wash started falling apart real quick and at different places. After speaking with support, who was very efficient and helpful with getting back to me as well as having this replaced. Made no rebuttal to saying I wouldn't get a refund or replacement, just very nice in getting me taken care of. On a plus note with the replacement, I was told 3-4 weeks for replacement and I actually received the new shirt on Monday (9/21/2020). Can totally see the difference between the too. Very pleased with the my experience, will definitely buy from again.