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The website has it's issues here and there as well as the inconsistency in the delivery process. Ordering wasn't bad, just a few items were out of stock but were not labeled as such until I had received an email hours after my order. When my order did arrive the tracking was off and the products were carelessly placed in my driveway(not FI's fault but still) and no signature required, no knock at the door, nothing.
They were very helpful after the issues with my order and got everything straightened out
Had mostly everything I wanted for slightly less than retail
The design and sizes I wanted
* Fitment Industries attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Zachary S.'s review of Fitment Industries earned a Very Helpful vote
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I have seriously been waiting forever to get my wheels and tires. First, they took my money and...
Customer service is ok but not ok at the same time. They are all about Customer service when...
Zachary - It sounds like you may have experienced some backorder issues on the products you wanted. While we try to avoid this there are times that a product is so popular that it becomes back ordered quickly. We do try to make sure we reach out right away to let the customer know. We will reach out to you shortly to discuss this. Thank you!