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Zach H.

Canada

Contributor Level

Total Points
81

1 Review by Zach

  • Better Speech

2/10/23

The therapist I had was actually good. And what I learned was helpful. Signing up was weird though. The lady I had for a consultation call tried to get me sign up and pay for the service before I got off the phone. I politely declined, and unfortunately signed up anyways. My first session want bad, Thought I was too busy to justify continuing to use this service. They tried getting me on a call to cancel. I was busy, and had zero desire to waste my time. Yet they insisted I was "Required" to hop on a call to cancel.

Honestly, avoid these people. They come across as desperate.

Tip for consumers:
DON'T.
Seriously, the therapist I got was good. but these people are a headache to deal with.

Products used:
Speech therapy

Service
Value
Returns
Quality
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Johanna J. – Better Speech Rep

Hello, I apologize for the inconvenience you experienced while attempting to cancel your membership. Just as you initially joined Better Speech through a Consultation Call, we have a requirement to review session notes and other treatment materials before proceeding with your cancelation hence, the need to schedule a Therapy Review call. Please note that your feedback is appreciated. This will help us improve our processes to serve you better.

Zach Has Earned 1 Vote

Zach H.'s review of Better Speech earned a Very Helpful vote

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