ZANETA A.

Travelled several hours with my service dog to stay here for a veteran health workshop. Front desk supervisor ordered me to my room yelling at me after asking for my compensation as she never offered me anything checking in (marriott me er guarantee) she belittled me, yelled, ignored me and I could not take it so tried asking her to call the JW a ross the street and I would stay with them the last night she refused. She even went to my veteran colleagues and hosts and told them (not me) she was considering calling the police?! Why because I asked for compensation a d had earlier asked for my bed to be made with clean sheets! That was it! I never once raised My voice or was rude. I took a VOICE RECORDING of the whole incident after she became annoyed and Im so glad I did! I ended up leaving that day as I was cery emotional and stressed I drove home all through the night shocked at what happened. I called marriott customer service... 4 times and do you know what they have done? NOTHING after being a elite member for over 15 years! I need a lawyer.