ZAREN Y.

I have ordered online 2 items with wrong sizes. And since the date of order, i have indicated twice that they should change to the correct sizes but there was no respond.
Upon receipt of the goods, i followed their online instructions to arrange the return. On their website, it indicates 7 days to get a respond but normally 2 days in Singapore. After waiting for 5 days, i go online to request for return again. Waited for another 2-3 days i still get no respond and i go online to request for return again. As indicated on their website, return are acceptable with goods in good unpack condition but has to be made in 15 days.
Todays is already the 16th days and still don't receive any respond!
There is no telephone number to call. The retailers are not helpful / cannot help. They advise to go online!
I call this ONLINE LIAR! If i do not get the goods returned in due course, i have to check if i can serve legal actions on them? I loss so much time and effort on this irresponsible online liar!