Z C.

TurboTax adds fees to your tax return bill without clear explanations! I didn't realize they tacked on a $44 Premium Services bundle fee BECAUSE I opted to use my FEDERAL return to cover my $39 state and $39 federal processing fees. They automatically add this fee while not telling you upfront that you have to pay for it! After some research, I discovered that choosing this payment method triggered the fee. TurboTax doesn't disclose that this bundle is NOT FREE upfront, leaving users confused. When you get to the checkout page, THEN TurboTax tells you the Premium Services bundle isn't free and that it's $44! So you end up having to backtrack to where you were before to remove this silly bundle! Once I switched to paying the fees with my debit card instead of using my federal return, the unwanted Premium Services bundle fee was not added to the bill. It's frustrating and seems like they're banking on people not noticing these charges!

These fools only partially gave me back the money that was stolen from me by the merchant Arcani Coil Care. I waited well over a month for these fools to file a dispute only to get an email from Chime telling me that they are not going to give me all of my money back. Customer service at this bank is as useful as an ashtray on a motorcycle. It is appalling how incompetent these people are. First, they act like they weren't even going to file the dispute by telling me that they had to work something out with the merchant before they can file a dispute even after I sent them loads of photo evidence that the merchant was a thief. Chime told me on August 30th, 2022 that I would have to wait even as long until November 2022 before they arrive at a conclusion on what they would do about the dispute. I made the order I never received with this merchant on July 28th, 2022, and a few mornings ago I received an email from Chime "support" (they shouldn't even be called Chime "support" because they do the exact and total opposite of support) with them telling me they won't give me all of my money back. They said I don't deserve to have the rest of my money back despite my sending evidence to support my case. DON'T BANK WITH CHIME!

They have a ton of reviews on the BBB website and on Yelp by people talking about how they did not receive their orders, and I am one of those people. I have filed a dispute with the Chime banking app and they did not get me all of the money back that these crooks stole from me, but that's another story for another day.