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The BritBox app is malfunctioning trash, but beyond that they practice deceitful renewal processes, and when I lodged a refund request with their customer service only 4 days after the deceitful renewal, they said no. Case was elevated to a supervisor who took a week to get back to me and said no again. Absolutely no sense of customer service or courtesy in the responses. Stay away from this company. They don't care at all about the customer, and are willing to argue with you for $7.99.
Tip for consumers:
Just stay away
Products used:
Subscription app service
Zee S.'s review of Britbox earned 6 Very Helpful votes
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