Even, if sending a fax takes time with them, at least they still have some humanity in their heart to respond to your inquiry and not ignore what you are saying. They do respond to your email with a totally unrelated issue. Tried a few times to communicate with them, however you are on your own. There is no 2 way communication from this company.
Hello N Z. This is not the experience that we wish you to have. We do offer 24/7 Phone and Chat support for immediate assistance and should you require further assistance, please do not hesitate to message us at socialsupport@myfax.com with your account details and we would be happy to assist in reviewing your account!^RA