It started well. My site was published, and everything was well until 3 days later. My site started to not work anymore so I contacted them. I told them about this issue then they were no help at all. So I told them, I want to cancel my plan, then suddenly, out of no where, I can only access my domain in my account, everything else was gone.
Here I almost a year later, still couldn't transfer my domain because all they tell me is to call them. I am not basted in US and we do not have any landline so this call will be so expensive so I keep telling them to call me instead but all they do is send me the exact same messages at all time. Not friendly customer service. I just want to talk to a REAL PERSON TO ADDRESS THE ISSUE, NOT A PERSON WHO SENDS ME THE SAME MESSAGE AGAIN AND AGAIN. All I needed is to transfer my domain so that I can use my blog again. I don't even need your refund. DON'T USE WEBS.COM, It'll ruin your site
Hey Zoe,
Really sorry to hear that you had a frustrating experience - we'd be happy to look into you issues and try to help! Would you mind sending us a private message with your account information?
-Mike