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Here’s what consumers have asked with answers from American Home Shield staff and previous consumers.
You can get someone in the Philippines that barely speaks English, but has no authority or power to help you. And when you ask to speak to a supervisor or manager, they say they can't do that. If you want something changed, they have to transfer you over to another dept and you get lost in contact center hell.
Just save your money and buy the products when you have the funds. Home Depot and Lowes have great credit interest plans (usually 0% interest for 24 months) that assist in buying the right products. But pay it off before the 24 months are up. I ended up having to buy new dishwasher, roof, attic insulation and so on for over $20K. Warranty company's are great at taking your money and even better not giving it back. Just run!
