Hey Susan! A reservation booked with any rental company through any source is treated 100% the same. So whether you book through Priceline, Expedia, Orbitz, Travelocity, RentalCars.com, or even directly at the rental car company's own website, your reservation is 100% confirmed in the rental company's reservation system. (In fact, agents have to go to an extra screen to even see where it was booked--it looks exactly the same on their end no matter where it was booked.) That means that if we help you find a discounted rate and you book it through one of our supported vendors (like Priceline), it will be 100% the same as if you had booked it directly through the rental car company's own site--just cheaper!

If you end up being told at the rental counter that they're sold out and they can't get you a car right away, we have an article with some helpful tips on how to overcome that here: http://support.autoslash.com/customer/en/portal/articles/2157150-what-happens-if-the-rental-company-is-sold-out. Note that the suggestions in that article work exactly the same whether you booked through one of our supported vendors or even directly on the rental car company's website. And if you get to the rental car counter and are told the price is different than you reserved, the best thing to do is be sure you have a screenshot or printout of your reservation directly on the rental company's own website (which you can get from their site even if you booked through a third-party agency), as that's the gold standard, and hang on to that in case you still need to contact the rental company's customer service department later on. Again, this is the same whether you've booked through a third-party travel agency or booking site or even on the rental company's own site--as a former rental car manager myself, I can tell you that glitches and errors can happen just the same no matter where you book the car.

I hope this helps! For specific information, please feel free to reach out to us directly through our site and we're glad to look at your reservation and give you any further advice. We're super responsive!