asked by
on 5/4/17Hi Rick, so sorry for the delayed response. Somehow, SiteJabber didn't notify us of your question. It's best to contact us through our site--we usually reply to inquiries within minutes there.
The specific location you'll pick the car up at depends on which company you book. Some companies are on-site at some airports and others require a shuttle. Specific on/off-airport information is shown during the booking process for your specific airport.
As for the price, reservations are confirmed and guaranteed directly in the rental company's own reservation system. After booking, our suggestion is that you go directly to the rental company's own site and print off a copy of the reservation from there and bring it with you. That will both assure you that the reservation was booked correctly as well as provide you with an ironclad document in the rare event there is a discrepancy at the rental counter (note that such discrepancies can happen no matter where you book your rental car, so that's a good practice even if you book through a different service than us). We do guarantee the rate on all reservations booked through our reservation system and will either work with the rental company to refund the overcharge or, if necessary, we'll even step up and reimburse you the difference ourselves. (We believe that our customers should never pay more when the error is not their fault.)
If you have any further questions, the best thing to do is reach out to us via our website--we answer usually within minutes and can also help you more securely with your specific itinerary and inquiry. Safe travels!
Thank you for the reply. I booked it and it was through Hertz. When I got to Memphis, I went to the counter, gave my reservation and got the car with absolutely NO PROBLEMS! I was very pleased and saved a lot of money too! What a service! You have made a company customer for ever! Me and my employees will use your services in the future! Thank you for the service!
Rick Carter Railroad Training Services LLC, Spanaway, Washington