Brilliant Earth Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Brilliant Earth staff and previous consumers.

1 questions answered
100% answered in 1 day
Question:

How easy is it to get a hold of customer service at brilliant earth?

Answer:

Easy to call... Impossible to get your issue fixed... wouldn't recommend

By Jacqui G.
See more answers (3)

Can’t see your question? Ask to get answers from the Brilliant Earth staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Brilliant Earth?
Post Review