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Please tell why I can't navigate to the sign in box on my Samsund television even though I already have a subscription?

asked by Steven E. on 11/21/19

1 Answer
Thumbnail of user johnp2016

Don't know for certain, but I know Acorn TV no longer supports Samsung smart TVs as a change in Samsung's operating system makes it impossible for Acorn to update their app. I just spoke to Britbox's office in NYC, and they said they would be supporting Samsung in the near future. I'd recommend you calling before you sign up (if any of you haven't yet) and for those who have, I'd recommend calling and determining when exactly it should be available and how you get credit for the portion of your subscription that was unusable.

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