Build.com Questions & Answers

11 questions & answers

Ask a question See all questions

I am seeing terrible reviews. I would be a new customer but am now unsure as to your reliability. What is wrong?

asked by Bob Z. on 4/28/19

1 Answer

Allison C.

on 9/9/19

Do Not order from them. Horrible customer service and quality.

Helpful (0)

Add your answer

More questions about Build.com

Could someone please respond to our outstanding issue? Multiple e-mails and v-mails have received no response.
How do we find out the status of an order. We order something with a 18 day lead time and we are past that but have not heard anything.
how much to switch off an adt alarm system or put a new one in .....andrew
Hello! I bought a new American Standard faucet that arrived yesterday and unfortunately the finish (brushed nickel) does not match. Can I return it?
Wow - I would like to order a toilet from them but the bad reviews are amazing! Anyone have anything positive about their shipping/service?
i want to order a sink but im afraid of it being damaged during shipping and I wont get my money back. How are prices so much less than other sites? Are the materials less quality for the same manufacturer?
is the merchandise sold by build.com refurbished? Can you explain how Build.com manages inventory? The reviews on "sitejabber.com" are not reassuring with frequent complaints about defective material and misleading delivery promises.
Does this website show you how to do the work?
Hello, My name is Robbin. We have a home in Patetson, New York and it is in desperate need of repair. My husband had someone working in the bathroom and it was never completed. Our floors need refinishing and the kitchen needs to be redone. Can you please help us.

Ask a question

Get answers from the Build.com staff and other customers.

Have a question about
Build.com?