i want to order a sink but im afraid of it being damaged during shipping and I wont get my money back. How are prices so much less than other sites? Are the materials less quality for the same manufacturer?

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i want to order a sink but im afraid of it being damaged during shipping and I wont get my money back. How are prices so much less than other sites? Are the materials less quality for the same manufacturer?

asked by stacey s. on 3/11/17

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Allison C. · Answer 1 · 2019-09-09T12:04Z

Allison C.

on 9/9/19

Don't order from them. The quality is horrible and they sent me a damaged piece and I'm responsible for bringing it to the dump.

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Elisabeth B. · Answer 2 · 2019-05-08T05:04Z

Elisabeth B.

on 5/8/19

We have had excellent experiences with Build.com and never had a problem with items arriving damaged.

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Anthony D. · Answer 3 · 2019-05-03T02:59Z

Anthony D.

on 5/3/19

The products are the same as what's sold from the actual manufacturer, Only one sink out of at least a 100 that I have placed with Build.com came to me in pieces.
Once I heard the pieces moving around and opened it up, I called my rep and he ordered me a new one and rushed it out to me at no charge. That's Service!

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