Buyback Boss Questions & Answers

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Here’s what consumers have asked with answers from Buyback Boss staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

How easy is it to get a hold of customer service at buyback boss?

Answer:

We are open Monday through Friday 9am to 5pm Arizona time! You can email us at support@buybackboss.com for a response within 24 hours during the work week!

By Jack W.,
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Question:

Is buyback boss a scam or a legit company?

Answer:

To answer your question, we are legit! We do not damage devices, that's clearly an illegal business practice and we have no interest in operating that way. Additionally, we verify and test every order. If the testing results are the same, higher, or lower we will always give you an email update on the order. If it's a lower offer, we reach out to see how you would like to proceed and can always get an order sent back free of charge. If you have any questions, please feel free to reach out to us at support@buybackboss.com!

By Jack W.,
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Question:

Hi. i'm wondering if anyone has sold them a locked 12 or 13 pro max before and how much they gave you? thanks also, if not, who will buy it?

Answer:

Hi Adam! We don't purchase locked devices, if one is sent in we'll send instructions on how to remove it remotely. If it can't be done, we can recycle the device or send it back free of charge. Some buyback companies may purchase locked devices, we don't know which ones. Thank you!

By Jack W.,

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Typical questions asked:
  • How long does shipping take?
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  • Where is the company located?
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