Has the company improved their customer service and delivery practices? 1/20/17

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Has the company improved their customer service and delivery practices? 1/20/17

asked by Janice P. on 1/20/17

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I have an order with them sitting in their warehouse for 31 days now and they tell me to kindly wait while they resolve this! What is your problem?
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Laura G. [Christmas Central Rep] · Answer 1 · 2017-01-25T12:21Z

Laura G. [Christmas Central Rep]

on 1/25/17

Hi Janice, I believe we spoke on Facebook as well. We are not experiencing any shipping issues. We did have some issues in November/December 2015 following a large snowstorm (7 feet of snow) that destroyed our warehouse, but since then we have completely rebuilt, plus added a new warehouse system that has eliminated many of the issues. Please feel free to talk with customer service via live chat on our website, email customerservice@christmascentral.com or phone 1-844-726-8297.

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