Hi, I have been waiting for my order to arrive and am now getting nervous. It's suppose to be here by tomorrow but no one can tell me where my item us and have said no on is on duty until 12 hours from now which means there is someone on duty at 3am? I have tried to call on the number on their website but it says the number isn't recognised. Can anyone help? I'm getting really worried about this order that I've spent a lot of money on!

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Hi, I have been waiting for my order to arrive and am now getting nervous. It's suppose to be here by tomorrow but no one can tell me where my item us and have said no on is on duty until 12 hours from now which means there is someone on duty at 3am? I have tried to call on the number on their website but it says the number isn't recognised. Can anyone help? I'm getting really worried about this order that I've spent a lot of money on!

asked by Shannon M. on 3/30/16

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Wendy S. [DIYdress UK Rep] · Answer 1 · 2016-03-30T08:55Z

Wendy S. [DIYdress UK Rep]

on 3/30/16

Hello Shannon, we have people on duty 24/7. I will forward the issue with the phone number, someone should look into that. In order to help you with the shipment you should contact our service team directly, I can't locate an order under your name.

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