How long does it take to ship. I ordered a spool gun on Friday night and here it is Wednesday and it still says processing? Kate

asked by Katherine h. on 8/21/19

2 Answers
Thumbnail of user martinb123

Hello Kathrine, Thank you for contacting Eastwood, and I apologize for the confusion. Out Website Dashboard will continue to say processing for some time. We are going through website updates and unfortunately, that is one of the tasks on the list. However, I would be more than happy to provide you with a breakdown of our shipping methods. Provided everything you ordered is currently in stock: FedEx Ground/Home can take 4-8 business days, SmartPost can take 8-10 business days, and freight shipments can take 2-4 weeks. Please do not include weekend days when calculating your ship/delivery date. Our Warehouse is not open on the weekend and we can not guaranty that FedEx will deliver to your location on Saturday. You will be directly emailed with a tracking number once your order ships and a tracking number has been assigned. If you would like to private message us here or at Help@eastwood.com with your sales order number one of our specialists will be happy to provide order updates for you.
Thank you and have a nice day.

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Thumbnail of user normanp46

When your hair turns gray and you have lost all your customers who are waiting for their cars.

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