Hi Carol,
The best method for returning an item to us would begin with completing our return form here: https://www.efireplacestore.com/returns.html. Completing this form will provide you with a return merchandise number, the shipping address for your return and will update your order in our system so that we know to be watching for your return. But, yes, to your question, our main office is the proper place to return a Pearl mantel: 5680 E. Shelby Dr., Memphis, TN 38141.

Thank you for your business. Please let us know if we can be of further assistance.