Fabletics Questions & Answers

I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!

If you gave them your credit card details I wouldn't trust them one bit not to bill you. I cancelled my credit card to stop further payments coming out as I couldn't get hold of them. Very inconvenient and the quality of the clothing is crap, so I wouldn't recommend buying anything either.

My original purchase was through pay pal so fortunately I was able to stop the payment through them once I realize that the payment was being taken out. The worse part is. They sent me an email saying that my refund was sent. Of course it never was. Shame on you Kate Hudson.

The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!

All the good reviews on this site most likely come from employees, you could ask them.

Wow! All I can think of is to contact your credit card company (if you have your statement to reference that charge info) and get it removed/credited back. I can't imagine how you got through to talk to a real person... I have found I cannot even unsubscribe from their emails! As when you click (unsubscribe) it takes you right back to their home page! No matter where you go, Contact, Service or as stated, unsubscribe, it all goes back to the same place. SO annoying! I have found the credit card companies to be very understanding about places such as this and credit back your account, they just need as much info as you can give them regarding the charge in the first place. Good luck!

Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.

I bombarded them on twitter and Facebook. They got back to me quick!

I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.