FanPass Questions & Answers

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Hi it's looking likely that the football will be cancelled this weekend please advise how we go about getting a refund

asked by Simon M. on 3/13/20

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My tickets arrived via email with someone else's name, I have emailed fanpass - can these be changed?
My tickets have just been uploaded. However they have someone else's name on them. I am still waiting on a reply. Anyone had this issue?
Help. Tickets not arrived for todays spurs v West Ham game. Seller contacted me via WhatsApp yesterday to say he'd send them over but hasn't.
What happens with my money if I don't get the tickets in time or if they don't work?
My order for ticket is to be delivered though post but I'm travel on the Friday for game on Sunday has anyone has problems with ticket. Not on time
I have purchased 3 tickets for the Liverpool vs Manchester Utd game on 19/1/2020. My Sale Number is F27268. I have yet to receive my tickets. Daljit S
I bought a ticket for football game last week, but the ticket has not been started to ship yet even today is just 3 days before the game. Is it safe?
Hi I want to buy a ticket for Tottenham match I choose option with paper ticket can you confirm delivery to Serbia or uk address(hotel address)
Bought 3 Liverpool- Leicester tickets, came all the way from the Netherlands, refused entry at game and tickets taken away.I have not heard from you

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