FishIsFast Questions & Answers

I was looking for an alternative to viabox after they increased their prices. Found fishisfast in viabox reviews and gave it a try. Up until now my experience is mixed. After receiving 50 items they blocked my account from shipping until I provided 50 proofs of purchase, or they would return the items to seller, not understanding that buying from individuals on ebay and other website does not offer a return for refund option, let alone 6 weeks later. And that buying from buyer market and craigslist comes with no invoice. After a week of negotiations and explanations I eventually managed to have them unblock my account after providing a dozen invoices. And I got my first shipment, which arrived with a couple damaged items that were obviously damaged during the repack process at fishisfast. Support denied any responsibility and refused to refund anything. Not letting go, after a week they said they would check the video of the repacking and then refunded the damaged items without give more details. The second shipment just came back from the repack process to be shipped and fishisfast just informed that some of my items are missing from their warehouse despite being documented as being in my locker. I would recommend to find another reshipper.

Great service. I love ishisfast. Good for me. Didnt steal anything.

Legit and awesome shipping experience. I have posted my reviews and a screenshot of my shipped screen..

They respond in a short while, but the customer service is completely useless. It is like calling the automated voice attendant at a bank. No answers and no real help. So getting hold of actual customer service is close to impossible.

No success story, this company is a massive fail. Stay away from them.