We bought two note fives from glyde and had to confirm the credit card info, they said they would get back to us in two business days, it is now the fourth day and I have emailed them several times and no response, they took the money on the first day and the status still just says bought, what should I do?

Question

Glyde Questions & Answers

925 reviews

143 questions & answers

Ask a question See all questions

We bought two note fives from glyde and had to confirm the credit card info, they said they would get back to us in two business days, it is now the fourth day and I have emailed them several times and no response, they took the money on the first day and the status still just says bought, what should I do?

asked by Jake A. on 3/2/17

2 Answers

Add your answer

Ask a question

Get answers from the Glyde staff and other customers.

Andrew W. [Glyde Rep] · Answer 1 · 2017-03-02T02:18Z

Andrew W. [Glyde Rep]

on 3/2/17

Hi Jake. This is Brian from Glyde's Customer Service Team. I am so sorry to hear about the lack of response on this matter. Can you tell me the order number of one of the orders or the full name on the account? I can look into this and see if the orders went through successfully and if we have the proper email address for you. Thanks again.

Helpful (0)

Hyeon S. · Answer 2 · 2017-03-17T09:23Z

Hyeon S.

on 3/17/17

I have exactly the same issue. What should I do? Brian?

Helpful (0)

Glyde Questions & Answers

Add your answer

More questions about Glyde

Ask a question