Hi Barbara,
That reply from Diane S. Is not accurate. We provide a 1 time FREE size replacement, so there are no returning shipping costs. If your shoes don't fit, just contact us at support@groovebags.com and we will help you with a FREE size replacement. I know this msg is really old, but I am just now seeing it, so I wanted to clarify this with accurate info. We wish you the best and hope to see you shopping soon!

IF you return and get another size, you will be paying THREE times for the shipping... 1. to return the item 2. For them to ship the new item back to you.3.to credit your return.
YOU CAN return and get another size! Just beware of the shipping COSTS!