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Harbor Freight Tools Questions & Answers

289 reviews
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Here’s what consumers have asked with answers from Harbor Freight Tools staff and previous consumers.

2 questions answered
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Question:

Has anyone tried calling harbor freight parts if so did you ever get in touch with anyone? i have sat for hours on end several times for weeks and months sometimes phone died and still no answer very poor customer service. all i want to do is order few parts for machine that i puchased from harbor freight please someone help me

Answer:

I spent 24 minutes on the phone with them only to be told their product was perfect and problem was with my network. The person did not have a clue about what he was talking about.

By Darrel S.
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Question:

Answer:

I cannot see the particular part you are inquiring about, but could you make something to work?   I am thinking you are referring to the notched piece that the handle locks into.   Remember, you do not need to duplicate the piece, just make one that works.   If you want to send me a picture I would have a better idea.   I do have the smaller one which I think is similar.   mountainsofwv@gmail, com  Jim

By James E.
Question:

For the company: do all reviews get posted on the harbor freight website? mine never did, and one other customer suggested they don't, per sitejabber.

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Typical questions asked:
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  • Where is the company located?

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