House of Beauty Questions & Answers

Question 1

Question:

I want to submit an order but am concerned as of this date if hob shipments now run on time?. have issues w vendors & courier services been resolved? I want to submit an order but am concerned as of this date if hob shipments now run on time?. have issues w vendors & courier services been resolved?

Answer · 2022-08-07T11:26Z

Answer:

Nope! Try Amazon instead. HOB is not fulfilling shipments at all. Numerous customers never receive their orders or only receive a portion of their order with no refund

By KC J. over a year old

Question 2

Question:

Good news is they have a street address in the us and they seem to take amex which is harder for scammers to accept. they also have real verification badges on their site. Good news is they have a street address in the us and they seem to take amex which is harder for scammers to accept. they also have real verification badges on their site.

Answer · 2010-06-08T09:48Z

Hi Has anyone purchased goods from this website - did you experience any problems with their customer service?

Question 3

Question:

Did your friends or family notice a difference when you used houseofbeautyworld products? Did your friends or family notice a difference when you used houseofbeautyworld products?

Answer · 2022-06-18T06:14Z

House of Beauty is a scam retailer. Check their BBB rating and don't rely on SiteJabber or TrustPilot reviews b/c House of Beauty pads their reviews and pays SiteJabber and TrustPilot. They post generic responses to these sites within 24hrs but won't respond to your emails or answer their phone.

Question 4

Question:

Why can't i get any answers. from email or phone calls. the emails are being deliberately obtuse. and not answering the problem. cannot get through on the phone. they say leave a number but they never call back either. so my question is how do i contact someone who will address my problem. Why can't i get any answers. from email or phone calls. the emails are being deliberately obtuse. and not answering the problem. cannot get through on the phone. they say leave a number but they never call back either. so my question is how do i contact someone who will address my problem.

Answer · 2020-07-01T09:58Z

Your stuck like everybody else honestly it's ridiculous because it's the pandemic that's causing their phones and computers to not work. Even amazon wont help even if your payment method was with them.

Question 5

Question:

Order #1465343 the reviews are scary. i placed an order july 15th for hh profl extra lg 1500 ceramic ionic hood dryer. when will it be shipped? Order #1465343 the reviews are scary. i placed an order july 15th for hh profl extra lg 1500 ceramic ionic hood dryer. when will it be shipped?

Answer · 2020-08-20T06:43Z

Hello, thank you for your valuable feedback. Our shipments are running late due to the unprecedented impact of the pandemic and we apologize for the delays. Our teams are working with vendors and courier services to resolve issues. We appreciate your business and patience.

Question 6

Question:

I placed an order on september 25th, 2015. order # hob-362168. the item ordered was 074108178237 but incorrectly received item be47x. i have sent 3 emails to have the problem rectified but i have not received any response. please help. this is not good customer service. i am only requesting what i ordered as i do not want the incorrect item that you sent I placed an order on september 25th, 2015. order # hob-362168. the item ordered was 074108178237 but incorrectly received item be47x. i have sent 3 emails to have the problem rectified but i have not received any response. please help. this is not good customer service. i am only requesting what i ordered as i do not want the incorrect item that you sent

Answer · 2020-02-26T02:45Z

You'll have to take photos of the ship box inside and out, the item box and all the parts before they send it to a department that will decide if you get a refund. If you send it back for a refund they keep 20%, They changed their Refund Policy yesterday. Look at the BBB rating F. File a claim with the Federal Trade Commission & BBB

House of Beauty Questions & Answers

I want to submit an order but am concerned as of this date if hob shipments now run on time?. have issues w vendors & courier services been resolved? I want to submit an order but am concerned as of this date if hob shipments now run on time?. have issues w vendors & courier services been resolved?

Did your friends or family notice a difference when you used houseofbeautyworld products? Did your friends or family notice a difference when you used houseofbeautyworld products?

Order #1465343 the reviews are scary. i placed an order july 15th for hh profl extra lg 1500 ceramic ionic hood dryer. when will it be shipped? Order #1465343 the reviews are scary. i placed an order july 15th for hh profl extra lg 1500 ceramic ionic hood dryer. when will it be shipped?

Do you have %0ibs of shea-butter?

Why does hob send the wrong product and why are the bottles not full?

Why is hob not reading my emails? why won't they send me a shipping label to send back the bogus product they sent me which was not what i ordered?

I want to submit an order but am concerned if hob shipments now run on time as of this date. have issues w vendors & courier services been resolved?

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