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Here’s what consumers have asked with answers from Italo Jewelry staff and previous consumers.
Hello there! Our main office locatded in California. Our factory located in Hongkong. All the package will ship from Hongkong. If you have any questions, please consult our customer service staff, they will give you a detailed answer. Thank you for your question. I hope you will like our products!
It took one month from the time I ordered and paid for the ring to receive it. It was not like the photo, so I returned it. The entire process with this company has been a nightmare. I hope you have a happy outcome.
I mailed mine back & they confirmed receipt. I don't want anything from them. Italo Jewelry Inc 5650 Grace Pl Commerce, CA 90022
It will come from China not the nearest warehouse this person above is lying
The stone quality was very very cheap, looks like plastic. Don't be fool by the stunning photos on their website. You will be very disappointed once you see the actual one.
Hello there! Please contact our online customer service directly, we will provide you with detailed answers. Thank you for your question, I hope you like our products!
Our products have many styles, and the material of each product will be different. Please consult our customer service staff before purchase, and they will give you detailed answers. Thank you for your question and hope you will like our products!
Yes they will size the ring you ordered however be careful and make sure there's no broken prongs. That's the initial issue I've had with them. It's been over 3 months and still no replacement and they refuse to refund me. I sent pictures and everything.
