Same question!?! How do you track your item?!?!

asked by carol y. on 6/17/15

2 Answers
Thumbnail of user elaral

I'm a vendor on Jane. Once the vendor ships your order you should receive tracking #. If not contact Jane customer support.

Helpful  (0)
Thumbnail of user eb402

You should get an email with your tracking # when its shipped but if for some reason you don't get that, log into your Jane account, click on the little person icon in the top right and go to order history/my orders. Under each transaction will be the tracking information if your package has shipped, just run that number on the USPS site and you're good to go. Note that unlike a lot of sites, Jane orders take longer to ship out because the deal has to end first. Hope that helps!

Helpful  (0)

Add your answer

Ask a question

Get answers from the Jane staff and other customers.

Have a question about
Jane?
Post Review