Joe's Av Questions & Answers

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Here’s what consumers have asked with answers from Joe's Av staff and previous consumers.

11 questions answered
9% answered in 1 day
Question:

Answer:

Joe's AV is actually is actually run by the same people who own East Coast TVs in Linden, NJ. If you research East Coast TV's, you'll see they have horrific reviews and really bad customer experiences. Since the company had such a horrible reputation, they registered a new business name with the the state of NJ so they could essentially have a fresh new start. Pretty slick, right? Unfortunately, they deliver on the same awful experience as their previous company name did. Do yourself a favor, stick with the big box stores.

By Corey A.
Question:

Hi it is almost for a month but my order status is still on processing. can you please tell me when exactly my item will be delivery?

Answer:

I was waiting on my order for 3 months and never got it so I called them and cancel my order. These guys don't even have in stock what they show in website. Don't believe them, it's bunch of garbage guys.

By Tony M.
Question:

How can you sell the samsung 78" ks9800 curved 4k tv for $7144. 00? $2800. 00 off the retail price? best buy is selling it for $7900.00.is it manufactured in china? is the tv quality any different than what i would be purchasing from best buy?

Answer:

Because Joe's AV will never send you the TV. They can sell things for whatever price they want. Then when you are sitting there for 2 or 3 months waiting for your TV, you will understand. If you are lucky enough to get these scam artists to send a TV to you at all.

By Richard G.
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Question:

I want to order a samsung tv but the reviews i read about joe's make me hesitant....please help me with my concerns? michael

Answer:

They are fake TV's. Shipped from Asia but for another several hundred dollars they will sell you the real one.

By Walington U.
Question:

If i order samsung un65ks9800 today when will receive it?

Answer:

In 6 months if your lucku

By Douglas B.
Question:

Damn, you guys have a lot of unhappy customers. hope you have changed your business practices. get more business by being honest!!!!

Answer:

Too late they filed bankruptcy while ago and closed down both sites (eastcoast completely, joes av half working). Lots of people suppliers, shippers and customers got jacked in that final move. You cant change people like that, except by firing squad.

By Kardell G.
Question:

I was reading your reviews and they are talking about a month wait for it to arrive is that right?

Answer:

If they can't even answer your question in a month, do you think they could ship a tv to you in a month?

By Richard G.
Question:

Like to know what my tracking number is please

Answer:

Call us with your order number

By George H.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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