How does a customer get to speak to a real person not an answer phone and take forward a customer complaint?

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How does a customer get to speak to a real person not an answer phone and take forward a customer complaint?

asked by Tony J. on 4/21/21

2 Answers

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Tim M. [JTV Rep] · Answer 1 · 2021-06-28T08:53Z

Tim M. [JTV Rep]

on 6/28/21

Hello Tony, you can call us at 800.619.3000 and speak with a customer service agent 24/7. If you have a complaint you would like to report, we do have supervisors on staff as well. You can also contact us through email at customercare@jtv.com, or on our Facebook and Twitter.

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Marydoll R. · Answer 2 · 2022-09-04T02:00Z

Marydoll R.

on 9/4/22

I talk to a real person every single time I call. At least 50% of the time in the US. As a call center rep., that means a lot to me.

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